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Description of Organisation

The University of Canterbury is implementing a myriad of initiatives to assist in improving the current position it finds itself in following the 2010/2011 earthquakes. Improving the student experience is seen as vital to attracting new students and retaining existing students.

Description of Position

We are now seeking an experienced business Change Manager. Working with the project team, you will be responsible for developing effective change management and communications strategies and be hands on in their delivery to a range of stakeholders to maximize staff and student engagement and support a positive overall project experience.

Key Areas of Responsibility

At the “heart” of the University are the Student Management System and UC Web, which touch on all aspects of the student lifecycle; from engaging with perspective students, supporting existing students through to engaging with University Alumni. The University has begun the exciting process of replacing its current student management system and implementing a brand new Web Content Management System (WCMS).

Technical Competencies

- A background in corporate communications, with extensive proven experience across a range of communications challenges and channels.

- Experience of leading change within a complex organisation based on recognised change management methodologies.

- Exceptional relationship management and issue resolution skills

- Ability to influence and negotiate with various stakeholders to support process improvements, embed changes to business processes and realise benefits/efficiencies.

- Excellent interpersonal skills with the ability to articulate ideas in a manner that is clearly understood by a variety of different staff across the university

- Experience in an agile development environment - flexible and quick to adapt to sudden changes and issues.


- Ability to provide mentoring/coaching to the team and stakeholders.


- Experience of working in an agile environment - flexible and quick to adapt to sudden changes and issues.

Remuneration and Benefits

Provisions can be made to support on-going research commitments for any successful internal Academic candidates.

If you are an effective communicator, thrive within team-orientated and collaborative work environment, are motivated to complete deliverables and are willing to get your ‘hands dirty’ then we want to hear from you!