Payment, Cancellation and Referral Policies
Payment Policy
- Registration for a course implies that you intend to attend and agree to pay the invoice.
- Payment is required before the course.
- Quote the invoice number as the payment reference number.
- The student discount applies only to PRINZ members in full-time study.
- If you register and pay four weeks ahead of a course, you receive a 10% early bird discount.
Cancellation Policy
- You can notify PRINZ at any time that another person will attend in your place. If that person has a different PRINZ membership status, the fee will be adjusted accordingly.
- If you confirm your cancellation in writing (letter, fax or email) at least five working days prior to the course, you can either receive a full refund or hold the payment as credit with us for future courses.
- If you cancel your registration less than five working days prior to the course, PRINZ will retain your fee without any refund or credit.
- If the course gets cancelled for any reason, you will be notified at least five working days ahead. If you have already paid the invoice, we can either refund your entire payment or hold it as credit for future courses.
Referral Policy
PRINZ members get 10% off if they refer a non-member to the course they are attending. The non-member gets the member price.
Please note: This is only a one-time offer for non-members but members can make unlimited referrals (provided it is a different non-member each time).
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