Payment and cancellation policy

This payment and cancellation policy applies to PRINZ education courses and events.

Payment policy

  • Registration for a course implies that you intend to attend and agree to pay the invoice.
  • Payment is required before the course.
  • Please quote the invoice number as the payment reference number.
  • The student discount applies only to PRINZ student members in full-time study.
  • Early bird offers must be paid in the early bird period to qualify.

Cancellation policy - education courses, PRINZ annual conference and senior professionals events

  • You can notify PRINZ at any time that another person will attend in your place, the invoice may be adjusted if there is an increase in the fee required. i.e. student to associate or member to non-member. The fee will not be reduced if you transfer the place to a student member.
  • If you cancel your registration less than ten working days prior to a course, PRINZ will retain your fee without any refund.
  • If you confirm your cancellation in writing at least five working days prior to the course, you will be refunded the full fee.
  • If you cancel your registration less than ten working days prior to a course, PRINZ will retain your fee.
  • In the unlikely event a PRINZ course is cancelled due to unforeseen circumstances, you will be refunded the full course fee. If you have booked non-refundable flights or accommodation, PRINZ is not liable for any losses.

Cancellation policy - events

  • You can notify PRINZ at any time that another person will attend in your place, the invoice may be adjusted if there is an increase in the fee required. i.e. student to associate or member to non-member. The fee will not be reduced if you transfer the place to a student member.
  • If you cancel your registration less than ten working days prior to the event, PRINZ will retain your fee without any refund.
  • If you confirm your cancellation in writing at least five working days prior to the event, you will be refunded the full fee.
  • If you cancel your registration less than five working days prior to an event, PRINZ will retain your fee.
  • In the unlikely event a PRINZ event is cancelled due to unforeseen circumstances, you will be refunded the full event fee. If you have booked non-refundable flights or accommodation, PRINZ is not liable for any losses.